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Business Results Through Essential Skills and Literacy: Guidebook from Canada

Posted on 05/26/2010

Canadian Manufacturers and Exporters

The Canadian Manufacturers and Exporters (CME) have made available a new guide, Business Results Through Essential Skills and Literacy that OTAN has added to its resources.  Published in 2009, this 110- page Guidebook was produced in partnership with Human Resources and Skills Development Canada, a division of the Canadian government. It is intended for both employers and education providers as they examine and invest in the skill sets of the workforce.

Although reflective of conditions in Canada, the guide provides a comprehensive overview of workplace literacy topics that can be useful anywhere, including:

  • The role of literacy & essential skills in the successful business
  • The business benefits of improving literacy and essential skills
  • Champions & essential skills success stories
  • Assessing your situation and building the business case
  • Key success factors
  • Raising awareness
  • Program planning advice
  • Implementing and evaluating programs
  • An extensive list of reference materials, databases, guides and toolkits

Business Results Through Essential Skills and Literacy also discusses various factors that impact the literacy skills of workers – such as immigrant status and education factors – which in many ways parallel those found in the United States. 

On a practical level, Business Results Through Essential Skills and Literacy has an extensive section of forms that are useful in workplace literacy programs, including various surveys, workplace assessments, checklists and usable templates, and presents a thorough research base for its recommendations and conclusions. 

The perspectives presented, the stories shared and the solutions proposed provide a practical and well-thought out guide for employers and their workplace literacy provider partners.